Frequently asked questions
Why are you only available one day a week for bookings?
I work in other clinical locations four days per week. At the moment, I have allocated Fridays as my mobile service day. However, if you require a consultation on another day, please email or phone me to arrange an appointment after hours or as my schedule allows. I will do my best to accommodate you or your family members.
Why do you require my full medical history as a new patient? Don't you just cut nails?
Podiatrists are Allied Health Practitioners. Your full medical history is required so I can provide you with the best possible outcomes.
Why do you charge more than a normal clinic?
My fees reflect the circumstances of being a mobile practitioner. It takes time to travel to each location with all my equipment in order to provide the same service you would expect at a clinical location. If you're a new patient, I also have letters to write to GPs in my own time afterwards to fulfill my obligations as an Allied Health Practioner.
How long is an appointment?
I allow an hour for appointments. It may take less time depending on the patient and the circumstances.
Do you ever run early or late for an appointment?
Being a mobile practitioner can be challenging with regards to time schedules. I ask all my patients on the day of their appointment to leave a window of 3 hours open. So if your'e my third patient of the day booked in for 10:00am, I'll require you to be available between 9:00 - 12:00 pm. This ensures a realistic time frame and less stress for all concerned.
Do you accept cash for a gap payment?
What happens if you're out of range with your mobile HICAPS terminal?
Good question! You can pay me with cash and I'll organise a receipt to be emailed or sent to you by post that will contain all the information you require to make your Medicare rebate claim. If you are aware your location has mobile reception problems, please inform me prior to the appointment.
Do I have to have a doctor's referral to book an appointment with you?
No, you don't need a doctor's referral to make an appointment with me.
I have an EPC referral with another podiatist, can I make a one-off appointment?
Yes, you can make a one-off appointment to see me, however: